Key People

Key People

Max King

Max King

Managing Director

Maximilian Hugo Paul King (Max) completed a Bachelor of Economics (Honours) degree at the University College London in 1995. He became a qualified chartered accountant and is a member of the Institute of Chartered Accountants of England and Wales. Max began his career with PriceWaterhouse Coopers in their London Bridge office within the Media and Entertainment Section of the Audit and Business Advisory Services Division. His main clients included BMG Records, Thomson Publishing and the legendary Elton John.

Upon his permanent arrival to Australia Max became the group Financial Controller of Merivale in 2000, a highly successful predominantly Sydney-based hospitality and property business. Max was instrumental to the opening of the iconic Establishment Hotel, as well as the overall operational and financial management of several other hotels within the group.

Max subsequently enjoyed a successful tenure as Chief Financial Officer (Oceania) of Louis Vuitton Fashion Group prior to being headhunted by RSP in order for him to take on his current role.

Firmly entrenched within the regional senior management team at RSP, Max provides high-level strategic support and direction to the company and its stakeholders in all matters of finance and commerce. In late 2005 Max, in conjunction with the company's external advisors successfully effected RSP's corporate restructure. A re-engineering of RSP's back of house operations was undertaken to continually improve the accuracy and efficiency of all processes and information. Additionally Max oversees all of RSP's financial management, budgeting, cash flow forecasting, expenditure and continuously provides meaningful analysis of relevant targets and KPI's.

Julia Byrne

Julia Byrne

Client Services Director

Julia is an international recruiter of significant pedigree with senior executive experience in the UK, USA, Canada and Australia. She has managed multi-million dollar recruitment programs with major employers across banking and finance, utilities, airlines, technology and government departments. Julia was appointed an Executive Director in 2001.

Prior to joining RSP, she worked with listed recruitment company, Morgan & Banks, as National Business Solutions Manager for four years. Julia spent the previous six years developing and managing branch networks for Drake International where she was responsible for branch operations in Seattle and Vancouver.

She has developed and implemented major organisational change programs, profit improvement, strategic sales training of business executives and improving overall service delivery for client organisations. Her experience includes the development of strong strategic alliances across industries as well as leading and motivating teams of highly driven consultants.

Julia's recruitment career commenced in London with Brook Street Bureau in 1983. Her early success as a branch manager led to a $1million profit for that company in a twelve week period and an award for the most successful branch in the UK.

An admired and widely respected member of RSP for the past several years, the introduction of notable Employers of Choice such as Apple, Commander and 3 to RSP can be attributed directly to Julia.

Jennifer Craig

Jennifer Craig

Manager, Business Support Team

Jenny has a strong, professional and well-recognised aptitude for recruitment within Information Communications Technology space as well as mid to high-level administrative recruitment assignments. At RSP she is responsible for the management and overall performance of a team of six Project Team Consultants and is a long term member of the senior management team. Working closely and proactively with her team, Jenny has overall responsibility for the company's national volume-recruitment activity, including assessment centres and candidates skills and psychometric-based testing.

Utilising her extensive experience in project management as well as her extremely pleasant and professional manner, Jenny has been instrumental in the successful completion of several large volume-based, national recruitment projects including the highly successful simultaneous deployment of more than twelve hundred permanent staff over five states on one occasion, as well as ongoing large contact-centre based projects.

Jenny joined RSP as one of its original employees from Ireland where she worked for Onyx Software as a marketing assistant on campaigns covering technology, finance, and telecommunications. Previously she worked in the Irish property sector for Cullen Development.

Christopher O'Brien

Christopher O'Brien

Account Manager

Chris Joined RSP in 2003 as an Account Manager immediately complimenting that team's unique focus towards professional client delivery and strategic service. With more than six years of technology recruitment experience, Chris quickly moved into exclusively recruiting in the Security, Technology, Risk & Compliance markets. Chris's niche focus is within the particularly tight candidate market recruitment of professionals including Security Architects, Design Engineers, Firewall Engineers and Consultants within the Compliance, Governance, Vulnerability Assessment and Business Continuity Planning areas.

Focused on consistently delivering, as well as building a detailed understanding of RSP's client's businesses, Chris has achieved staggering fill rates, benchmarked against industry standards, resulting in the renewal of a number of preferred supplier agreements and prolific account growth in hiring activity. His client list includes but is not limited to leading businesses such as Cybertrust, NAB, TCNZ, ABN Amro and Unisys.

Chris was recruited by RSP from the UK to take up his role. He was previously with Merit Recruitment for four years where he was responsible for placing IT & T professionals into clients within the IT Outsourcing, Telecommunication, Software Development and Electronic industries. He joined Merit Recruitment as a Business Development Executive, moving to IT recruitment and specialist placements. Chris graduated with a Bachelors degree in Business Studies.

Janine Pace

Janine Pace

Account Manager

Janine has extensive experience within the customer service, sales and marketing, contact-centre management sectors, and has also developed sound internal recruitment experience across the Banking and Finance, Hospitality and Tourism industries.

Commencing her career with Westpac Banking Corporation's Broken Hill office in 1983, Janine gained experience across all facets of branch and call-centre functionality, prior to becoming the Call-Centre Manager with a large wine company who at that time were utilising the relatively new sales channel of direct marketing.

Joining RSP in 2003 as a member of the Project Team, Janine initially focused primarily on volume recruitment assignments. Her easy consultative manner, together with her sincere commitment to success, ensured Janine's ability to identify clients requirements and produce industry-high completion and retention rates.

Janine was promoted to Account Manager in early 2005, subsequently partnering with national and global companies such as HSBC, Unwired Australia, Apple, Hutchison and Commander. She is regularly commended by her clients on her down-to-earth, honest and proactive approach to building and maintaining strong working relationships.

Janine enjoys ongoing success with RSP, having won the prestigious Bottom Line Contribution Award three times in one year. She is also consistently one of the top three billers in the group. A significant part of her success is due to having the ability to look outside the traditional sourcing methods for effective candidates.

Monique Skalsky

Monique Skalsky

Account Manager

Monique joined the RSP team in January 2005 after graduating from UNSW with a Bachelor of Social Science Majoring in Human Resource Management.

Monique brings a fresh, energetic approach to recruitment. She specialises in the recruitment of Temporary personnel for Call Centre and Business Support roles across a range of industries.

Monique has successfully placed temps on both long and short term contracts with with clients such as Nokia, Commander, Hutchison, Datacom and AAPT.

Volume recruitment is also one of Monique’s strong capabilities, incorporating assessment centres and skills testing. She has successfully large resource requirements for some of Australia’s leading telecommunications companies and large outsourced call centres.

Monique prides herself on her quality and consistency of service delivery to both candidates and clients.

Shammi Rahman

Shammi Rahman

Account Manager

Shammi has over seven years sales and management experience with the fast moving consumer goods chain Harvey Norman. Shammi worked her way to the highest levels of store management, running a team of 15 staff. Constant liaison with high level clients has given her a strong client relationship focus and an ambition to succeed. This drive and ambition has seen her excel in her roles and always achieve a minimum of 110% of the targets set.

Having joined RSP in August of 2006, Shammi is a key member of the IT Account Management Team, specializing in recruiting a range of technical support, system administrators, network engineers and IT management roles both temporary and permanent within the IT and Telecommunications industries

Shammi's strong resourcing skills complement the urgent needs and requirements of her clients, whilst her vibrant personality and honesty has enabled her to develop and sustain loyal relationships with both her candidates and clients. Shammi's professionalism and competitiveness has proven to be the ingredients for positive client and candidate outcomes.

Shammi is passionate about satisfying RSP's customers - i.e. both clients and candidates alike and keeping up to date with the fast moving recruitment and IT industry.

Neve Joyce

Account Manager

Neve, a business graduate from Dublin's ITT, majoring in Marketing and Languages, joined RSP in June 2007, having relocated to Sydney in 2006.

She complements RSP's strong presence in the telco sector with four years experience working in this industry for one of Ireland's leading Telco's; Smart Telecom plc. Neve initially joined Smart in 2001 as Customer Care Agent whilst still at University. During her time with the company she saw it grow from a modest 20 employees to approximately 300.

Neve had a passion for delivering a high level of service to her clients and candidates which made her an obvious choice for promotion to Senior Complaints Controller in 2004. Handling all high level disputes and escalations across four customer service departments, in the areas of customer care, credit control, broadband and faults, she developed a phenomenal understanding of 1st class customer service and its ability to define and differentiate businesses in highly competitive environments.

Working closely with senior management, Neve developed compensation procedures and established strategic processes aimed to enable Smart Telecom's teams to meet and exceed customer's expectations every time.

Moving to Sydney on a working holiday visa, Neve was contracted to companies such as Zenith Optimedia, AMP Capital and The Sydney Arts Festival, fulfilling functions such as accounts payable, accounts receivable and marketing.

Neve's extensive customer service and administrative background make her an extremely valuable and welcome addition to the Business Support Team at RSP. In a short period of time, Neve has made her mark in the recruitment industry, demonstrating an uncanny ability to identifying candidates for the right roles.